Privacy Policy
INTRODUCTION
At Poppy Eleanor, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.
INFORMATION WE COLLECT
We may collect and process the following information:
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Name
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Email address
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Delivery and billing address
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Phone number (if provided)
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Order details and personalisation information
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Website usage data (via cookies)
HOW WE USE YOUR INFORMATION
We use your information to:
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Process and fulfil your orders
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Communicate with you regarding your purchase or enquiry
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Provide customer support
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Improve our website and services
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Send updates or marketing communications (only if you opt in)
SHARING YOUR INFORMATION
We do not sell or trade your personal information.
We may share your data with trusted third parties only where necessary, including:
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Payment providers
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Delivery and courier services
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Website hosting and analytics providers
All third parties are required to respect the security of your data.
DATA STORAGE & SECURITY
We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.
Your information is stored securely and only kept for as long as necessary to fulfil the purposes outlined above.
YOUR RIGHTS
Under UK data protection laws, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate information
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Request deletion of your data
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Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the details below.
COOKIES
Our website may use cookies to improve your browsing experience and understand how visitors use our site.
You can choose to disable cookies through your browser settings.
CONTACT US
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.